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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ronnie Current

Ronnie Current

March 19, 2025

5  out of  5
rating by Ronnie Current
"Lisa was wonderful and explained everything clearly and perfectly and when I left her office I felt better about what I have purchased and my needs. I never felt pressured to purchase anything additional but my options were given to me."
We responded:
"Thank you so much for your kind words! we're thrilled to hear that I was able to provide you with clear explanations and made you feel comfortable. Your satisfaction is our priority, and we thank you for your feedback. - Lisa"
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Jacob

March 10, 2025

5  out of  5
rating by Jacob
"very quick to reply & get things sorted out. awesome team!"
We responded:
"Thank you for your fantastic review! We're glad to hear that our team was quick to assist you and resolve any issues. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you need anything else in the future , don't hesitate to reach out. We appreciate your support. - Lisa"
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David Melissa Clancy

February 27, 2025

5  out of  5
rating by David Melissa Clancy
"Lisa Yoder and branch staff have always been so helpful and kind, very professional as well. They care about their customers. We moved away so sadly can't keep them in another state. Brittany was so helpful as well, we greatly appreciate her! I would definitely recommend this office for your insurance needs."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lisa, Brittany, and the rest of our team provided you with helpful and professional service. It’s always our goal to ensure our customers feel valued and supported. While we’re sad to see you go, we wish you all the best in your new location. If you ever find yourself back in the area or need assistance from afar, don’t hesitate to reach out! Thank you for recommending us! - Lisa"
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JULIE RADTKE

February 21, 2025

5  out of  5
rating by JULIE RADTKE
"Very friendly, answers questions immediately. I especially like Kaitlin and Brandon. Ty for everything..."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Kaitlin and Brandon. Providing friendly and prompt service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support! - Lisa"
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Tonya Willis

February 20, 2025

5  out of  5
rating by Tonya Willis
"Been doing business with the company for many years they’re the best thanks guys 😊"
We responded:
"Thank you for your continued support! We're so glad to hear that you've had a great experience with us over the years. Your loyalty means a lot to us, and we’re here to help whenever you need us. Thanks again for the kind words! 😊 - Lisa"
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Linda Miller

February 18, 2025

5  out of  5
rating by Linda Miller
"Lisa and her staff are always helpful and accommodating! They always know how to customize for my specific needs!"
We responded:
"We do our best to make insurance a pleasant experience."
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Adrian Rosas

February 17, 2025

5  out of  5
rating by Adrian Rosas
"Brittany was very helpful made my life that much easier today thank you 😊"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Brittany was able to help make your day easier. She truly goes above and beyond for our customers. If you need any further assistance, feel free to reach out. We appreciate your kind words! 😊 -Lisa"
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Tamara Y. Bland-Burt

February 14, 2025

5  out of  5
rating by Tamara Y. Bland-Burt
"I just wanna say that I enjoy working with this office but in particular Brittany Fry, as she is AMAZING! Thank You for ALL you do for us and the community because I’m pretty sure the kindness didn’t start and won’t stop with me…. Kudos to this office…. Tammy😉"
We responded:
"Thank you so much for your heartfelt message, Tammy! We're thrilled to hear that you've had such a positive experience working with Brittany and our office. She truly is amazing and a valuable part of our team! Your kind words and support mean the world to us, and we're grateful for the opportunity to serve you and the community. If there's anything else we can do for you, please don't hesitate to reach out. Kudos to you for being such a wonderful part of our community! 😊 - Lisa"
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saul Pacheco

February 13, 2025

5  out of  5
rating by saul Pacheco
"I am so happy with Lisa good service"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with Lisa. Providing excellent service is what we strive for, and it’s rewarding to know that we met your expectations. If you need anything else or have any questions, feel free to reach out. We appreciate your support! - Lisa"
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Rebecca Poff

February 12, 2025

5  out of  5
rating by Rebecca Poff
"She was very helpful and nice."
We responded:
"Thank you for your kind words! We’re glad to hear that you had a positive experience and that our team member was helpful and nice. Your satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, don’t hesitate to reach out! - Lisa"
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Bobbie Heuker

February 11, 2025

5  out of  5
rating by Bobbie Heuker
"My mom has insurance with State Farm Lisa Yoder.I have had the pleasure to have Brittany Fry, she was really helpful, and very patient with me,I would give her 5 stars,we got everything on my behalf done.Way to go Brittany Fry!!!"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that Brittany was able to provide you with such helpful and patient service. She truly deserves the 5 stars! We’re glad everything was taken care of on your behalf. If you or your mom need any further assistance, please don’t hesitate to reach out. We appreciate your support! Way to go, Brittany! 🌟"
Profile photo of Nicole Kang

Nicole Kang

February 6, 2025

5  out of  5
rating by Nicole Kang
"Brittany was so helpful in setting up my renter’s insurance and getting me the paperwork required by my new apartment, adjusting things as they came up. She took the step further to verify with them directly to make sure everything was all set to go."
We responded:
"Nicole, thank you so much for your shout out for Brittany's great customer service for your insurance policies! We are blessed to have great customers like yourself! - Lisa"
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Ty Price

February 3, 2025

5  out of  5
rating by Ty Price
"This entire office has been by my side through everything from my home to my cars and they go out of their way to get it done. They also put up with me when I'm frustrated and that that's something more than customer service that them understanding 🙏"
We responded:
"Tyler, thank you so much for taking the time to share your experience with us. Helping our customers is the reason we are here and am happy we have served you well. -Lisa"
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Bonnie Kauffman

February 1, 2025

5  out of  5
rating by Bonnie Kauffman
"Friendly staff. Prompt with their quotes. Always available for any questions I may have had."
We responded:
"Bonnie, Thank you so much for appreciating the customer service we try our best to give each day. -Lisa"
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Rachel

January 30, 2025

5  out of  5
rating by Rachel
"Great customer service and all the ladies and gentlemen are very nice and friendly 👍"
We responded:
"Rachel, thank you so much for taking the time to leave us a great review. We strife to do our very best to provide a great experience for our customers. -Lisa"
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Rolando ramos Gomez

January 29, 2025

5  out of  5
rating by Rolando ramos Gomez
"Muy amable"
We responded:
"¡Gracias por la maravillosa reseña, Rolando! Nuestro equipo está aquí para ti y siempre estaremos encantados de ayudarte. "
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Laura Warner

January 28, 2025

5  out of  5
rating by Laura Warner
"The insurance quotes I received were by far the most reasonable for the coverage I received. I will recommend"
We responded:
"Laura, thank you for your wonderful review! We're thrilled to hear that you had a great experience and truly appreciate your support. We look forward to serving you again soon! -Lisa"
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Justin Offerle

January 28, 2025

5  out of  5
rating by Justin Offerle
"They were awesome"
We responded:
"Justin, thank you for the opportunity to help you with your insurance needs. We hope we answered your questions and gave you great service. -Lisa"
Profile photo of Jesús Esparza

Jesús Esparza

January 10, 2025

5  out of  5
rating by Jesús Esparza
"Este agente es el mejor de todos los alrededores se los recomiendo. La amabilidad es muy buena gracias Lisa Yoder la mejor"
We responded:
" ¡Muchas gracias por tu excelente reseña, Jesús! Nos alegra mucho saber que tu experiencia fue tan positiva y que hicimos una gran diferencia. Apreciamos tu recomendación y esperamos seguir sirviéndote en el futuro. -Lisa"
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Dave Johnson

December 21, 2024

5  out of  5
rating by Dave Johnson
"Was there for business but very friendly folks"
We responded:
"Thank you so much Dave! We do enjoy being part of the Elkhart community. - Lisa"
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Kristan Rheinheimer

November 10, 2024

5  out of  5
rating by Kristan Rheinheimer
"Brittany was very helpful, knowledgeable and friendly"
We responded:
"Thank you for sharing your experience, Kristan! I'm very glad to hear about your positive experience with Brittany! She's happy to help, so just let us know if you need anything else, and we'll make sure your needs are addressed. -Lisa "
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Miri Q

October 28, 2024

1  out of  5
rating by Miri Q
"Muy mala experiencia pague 3 meses $150 para el mes 4 me subieron a $252 que segun fue un error de ellos y iva a vajar en el mes 5 pero en ese mes me llego de $296 y según ellos lo Ivan a resolver me quede esperando respuesta de el pago del mes 5 y el mes 6 me llegó nueva mente de $296 y no obtuve solución así que solo me dijeron que si no pagaba que solo se me iva a cancelar la aseguranza y llevo 3 meses esperando que me solucionen y esto fue un error de ellos porque disen que isieron mal la póliza luego me disen que no pague 1 mes y si lo pague luego disen que ya me juntaron 2 meses y aun así no está correcto es injusto lo que hacen"
We responded:
"Hola Miri, Lamento mucho escuchar tu experiencia y te agradezco que nos hayas informado sobre esto. Entiendo lo frustrante que debe ser lidiar con estos problemas de facturación. Seguimos trabajando sobre esta problema y estamos haciendo todo en nuestro poder para resolver lo. Disculpa por la inconveniencia y gracias por su paciencia. "
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Jason Wheeler

October 25, 2024

5  out of  5
rating by Jason Wheeler
"Brittany promptly provided a resolution to a processing error on my billing. Thank you so much!"
We responded:
"We appreciate your nice review, Jason, and I'm glad Brittany was able to help with your billing issue! She's always happy to help! Please let us know if you need any further assistance. -Lisa "
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Kristie Grontkowski

October 14, 2024

5  out of  5
rating by Kristie Grontkowski
"They always help me out when needed! They are so easy to work with! 😊"
We responded:
"Thank you for your wonderful feedback, Kristie! I’m so glad that you’ve had such positive experiences with us! It’s our goal to simplify things and help you feel supported. Just let us know if you ever need anything! -Lisa "
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Mark Claassen

October 1, 2024

5  out of  5
rating by Mark Claassen
"Very friendly and helpful. I have a daughter that is studying in Canada, and they helped me work through some of the complications associated with that!"
We responded:
"Thank you for your wonderful feedback, Mark! It’s so cool that your daughter is studying in Canada, and I’m glad we could help you navigate the complexities that come with it. If you have any more questions or need further support, please let us know. -Lisa"